About Us
Welcome! We are here to help-please contact us with any questions about our products. We specialize in supplying retail stores, flea market vendors, gun show dealers, etc. Put our expertise to work for you!
OUR CONTACT INFORMATION:
BY TELEPHONE (Toll Free): (888) 922-5233 (WB-BLADE)
Local Number (Atlanta, GA area): (770) 939-2114
Office hours are 8:00am-5:00pm Eastern Time, Monday-Friday
BY EMAIL:
Emails are answered promptly during business hours. Emails submitted after business hours will be answered the next day.
BY TELEPHONE (Toll Free): (888) 922-5233 (WB-BLADE)
Local Number (Atlanta, GA area): (770) 939-2114
Office hours are 8:00am-5:00pm Eastern Time, Monday-Friday
BY EMAIL:
Emails are answered promptly during business hours. Emails submitted after business hours will be answered the next day.
MAILING ADDRESS:
wildbillwholesale.com
P.O. Box 930806
Norcross, GA 30003-0806
Shipping Information:
Most orders will be shipped within 24-48 hrs. of receipt, although it may take up to 4 business days to ship some orders, depending on factors such as how busy the warehouse is at any given time, etc. As we ship large quantities of merchandise daily, occasionally an item you order may have run out. As our stock is replenished daily, any item that is not on hand usually will be back in stock within 1-4 days. In this situation you may experience a brief delay in shipping your order, but all orders generally ship within 4 business days (Saturday and Sunday excluded). In the event that we cannot fulfill your order within that time, we will notify you.
Every order is equally important to us, and we ship every order out just as quickly as we can. However, if you must have your merchandise by a certain date, we suggest you place the order early enough to avoid disappointment if your merchandise does not arrive on time. We do not accept returns of shipments because they did not arrive by a certain date.
If your item contains multiple items, and 1 or 2 are not on hand, we will usually ship your order, and then ship the other items within 2-4 days when they are available again. In this case, you will not be charged any extra shipping charges for the 2nd shipment.
All shipping costs are calculated in real time in the shopping cart at time of checkout. You will always know your shipping costs when you place your order. We ship by both UPS and U.S. Postal Service. In the checkout, you will have the opportunity to try out the various shipping options available to determine the most economical choice prior to finalizing your order.
SHIPPING DISCOUNTS:
Orders of $500 or more will receive 50% off on UPS Ground Shipping.
Orders of $1,000 or more will receive FREE UPS Ground shipping.
These discounts are valid only on orders being shipped to addresses in the 48 continental states, and are not valid on orders being shipped to Hawaii, Alaska, or Canada. These discounts will automatically appear in your shopping cart once the appropriate order level has been reached.
DAMAGED SHIPMENTS: Over 99% of our shipments arrive to the customer safe and sound. However occasionally items in a shipment are damaged in transit. All merchandise is carefully inspected prior to shipping, and professionally packed using high strength corrugated boxes and appropriate fill materials. If you should receive damaged items, YOU MUST RETAIN ALL SHIPPING CARTONS AND PACKING MATERIALS AND CONTACT US IMMEDIATELY. This is necessary because when we file a damage claim with the shipper, sometimes they want to collect the merchandise and packaging for inspection. As soon as we are notified by the shipper whether or not they wish to inspect the package we will let you know. If so, they will make arrangements with you directly to pick up the package(s). As soon as the claim is accepted by the shipper (in most cases this is within 24-48 hours), we will ship out your replacement items.
CANADA SHIPMENTS: Canadian customers-please read this section before placing your order.
**SHIPPING METHOD**: We now ship to Canada via both UPS and the postal service. Extra charges may apply if your items are large in size (swords, etc). Insurance is included in the shipping amount. IMPORTANT: WHEN SHIPPING VIA THE POSTAL SERVICE, WE MAY BE ABLE TO SHIP YOUR ORDER FOR LESS THAN THE PRICE YOU RECEIVE AT CHECK OUT, IF YOUR ORDER WILL FIT INTO A FLAT RATE BOX. FOR EXAMPLE, 1-4 SMALL POCKET KNIVES WILL SHIP IN A SMALL FLAT RATE BOX FOR ONLY $13.95. WE HAVE ACCESS TO OTHER LARGER FLAT RATE BOXES AS WELL. IF WE ARE ABLE TO SHIP FOR LESS WE WILL ADJUST THE SHIPPING COSTS DOWNWARD BEFORE YOUR CREDIT CARD IS CHARGED.
**CUSTOMS & BROKERAGE FEES, ETC** Some of the items we sell may not be allowed into Canada. It is your responsibility to know the laws of your area before placing an order. We are not responsible for any items that do not clear or are seized by Canadian customs, and no refunds or allowances will be made. Of course, any import duties, etc. levied by Canada are payable by you at time of delivery and are your responsibility as well. Also, there is a U.P.S. brokerage fee which is collected by U.P.S. at time of delivery. This fee is for U.P.S. acting as the customs broker for your shipment. The minimum brokerage fee is $10.00, however it could be more depending on the value of the shipment. This applies to U.P.S. shipments only, there is no brokerage fee levied on postal shipments. Please contact us by telephone or email should you have any questions regarding this.
INTERNATIONAL SHIPMENTS (Outside U.S.A. & Canada): Customers in the U.S.A., its possessions and territiores, and Canada may order from the website and check out in the usual way. Customers in other countries must use this procedure:
PAYMENT METHODS:We accept Paypal and T/T wire transfers for international orders.
CREDIT CARDS ARE NOT ACCEPTED FOR ORDERS BEING SHIPPED OUTSIDE THE U.S.A. & CANADA.
-Email a list of the items and quantities you want to order, along with your shipping address and indicate whether you prefer to pay by Paypal or by wire transfer. If paying by Paypal, please include your Paypal address. We will then prepare your order. When your order is ready to ship, we will send you an invoice for Payment through Paypal, or if paying by wire transfer a pro forma invoice will be sent with wire transfer instructions. When the payment is received, your order will be shipped. If you just want a shipping estimate, please email list of items as above, and indicate that you only want a shipping estimate.
-Shipment of international orders is by Global Priority Mail. Express mail is also available at a higher shipping price, if you specifiy it. We can also ship to most international destinations via UPS.
-All customs duties are the responsibility of the customer. Also, customs regulations vary by country. Please make sure that the items you are ordering are legal to own in your country. We are not responsible for, and no refunds will be given, for items that do not clear your country's customs.
DROP SHIPPING
Drop shipping is available, whereby we will ship to your customers, using your information as the return address, so it will look to your customer as though the order is coming directly from you. No invoices or other identifying information will be included with these shipments. There is currently no extra charge for this service.
The procedure for placing a drop ship order is very simple:
-Place the order using your customer's information in the "Ship To" section at checkout, and your information in the "Bill To" section.
-In the comments box, just put "Drop Ship Order". We'll take care of the rest!
-The minimum order is $9.95, however we will accept drop ship orders for less than this amount. If you need to make a drop shipment of less than $9.95, then when you place the order, just order 2 (or however many of the item adds up to more than $9.95), then in the comments section when you note the drop shipment, also put "Only need 1 (or however many you want to ship) please delete the rest". We will change the order to the quantity you need to ship before the final charge is made to your credit card.
Please contact us should you have any other questions about our drop shipping program.
Refund, Returns and Cancellation Policies: We cannot offer both a return policy and sell at the low, low prices we offer. Since most shoppers are looking for the best price, ALL SALES ARE CONSIDERED FINAL AT THE TIME OF SHIPMENT. In the event of receipt of damaged or defective items, please notify us within 48 hours of delivery by email to sales@wildbillwholesale.com
For information on items damaged in transit, please see "Shipping Information" section for procedure to follow.
In the case of defective items or wrong items shipped, etc., any merchandise returned to us must be accompanied by a return authorization number. This number will be furnished to you at the time the return is authorized, and must be on the address label or prominently marked on the box. ANY MERCHANDISE RETURNED TO US WITHOUT A RA# WILL BE REFUSED AND RETURNED TO THE SHIPPER AT THEIR EXPENSE. Please note that defective items returned to us will be exchanged for another of the exact same item. We are unable to exchange defective items for different items, unless the item returned is no longer available.
SALES TAX: The following applies only to orders being shipped to and address in GA. Orders to all other states WILL NOT have sales tax added to them. If you are shipping to an address in Georgia (where we are headquartered), we are required to collect 7% Georgia sales tax. If you are purchasing for resale, and you have a valid sales tax # / resale permit, then you do not have to pay the sales tax, provided you furnish us a copy of your sales tax registration. If this is the case, please contact us to make arrangements to have the sales tax removed from your order.
FREQUENTLY ASKED QUESTIONS:
-WHEN WILL MY ORDER SHIP? For order status inquiries, please email us at sales@wildbillwholesale.com and you will receive a prompt reply. Be sure to put your order number in your inquiry so that we can locate it in our system, and put "order status" in your email title.
-DO YOU OFFER CATALOGS? We get a lot of requests for printed catalogs, but due to rapidly changing inventory we do not offer a printed catalog, as they would be obsolete before we got them back from the printer. All orders are taken from the web site only.
--IS THERE A MINIMUM ORDER? The minimum order from the site is only $9.95!!
-DO YOU SHIP COD? All orders are shipped prepaid only. We will offer you COD terms once you become an established customer. Please contact us for more information.
-WHAT IS THE MINIMUM AGE TO ORDER? Due to state laws, we do not sell to anyone under 18 years of age. New customers will have their first order shipped "ADULT SIGNATURE REQUIRED" in order to insure that products are not shipped to minors.
-IS THE ITEM I WANT TO ORDER LEGAL IN MY STATE OR CITY? While every item we sell is legal to own in our home state, some of the items that we sell are illegal to possess in certain states, so we will not ship any item to an area where we know it to be prohibited. We try to list the ownership restrictions if any, in the descriptions of each items. If you order a prohibited item, we will contact you by email to let you know and see what you want to do about the balance of your order. However, laws change frequently and there are literally hundreds of state and local jurisdictions throughout the U.S. all with varying laws. So ultimately, it is your responsibility, not ours, to determine if the items you want to order are legal to own in your location. If you are in doubt, check your local laws before ordering.
-CAN ORDERS BE PICKED UP INSTEAD OF SHIPPED? We no longer offer pick up service. All orders must be shipped.
RELEASE, ASSUMPTION OF RISK, WAIVER OF LIABILITY AND INDEMNITY AGREEMENT: By purchasing any item sold by wildbillwholesale.com, the buyer expressly warrants that he/she is in compliance with all applicable Federal, State, and Local laws and regulations regarding the purchase, ownership, and use of the item. It shall be the buyer's responsibility to comply with all Federal, State and Local laws governing the sale of any items listed, illustrated or sold. The buyer expressly agrees to indemnify and hold harmless wildbillwholesale.com for all claims resulting directly or indirectly from the purchase, ownership, or use of the item in violation of applicable Federal, State, and Local laws or regulations. Buyer further warrants that he/she is 18 years of age or older, and understands that some items sold by wildbillwholesale.com are dangerous if misused. Buyer expressly agrees to idemnify and hold harmless wildbillwholesale.com for injuries which may result from use of products sold by us.
wildbillwholesale.com
P.O. Box 930806
Norcross, GA 30003-0806
Shipping Information:
Most orders will be shipped within 24-48 hrs. of receipt, although it may take up to 4 business days to ship some orders, depending on factors such as how busy the warehouse is at any given time, etc. As we ship large quantities of merchandise daily, occasionally an item you order may have run out. As our stock is replenished daily, any item that is not on hand usually will be back in stock within 1-4 days. In this situation you may experience a brief delay in shipping your order, but all orders generally ship within 4 business days (Saturday and Sunday excluded). In the event that we cannot fulfill your order within that time, we will notify you.
Every order is equally important to us, and we ship every order out just as quickly as we can. However, if you must have your merchandise by a certain date, we suggest you place the order early enough to avoid disappointment if your merchandise does not arrive on time. We do not accept returns of shipments because they did not arrive by a certain date.
If your item contains multiple items, and 1 or 2 are not on hand, we will usually ship your order, and then ship the other items within 2-4 days when they are available again. In this case, you will not be charged any extra shipping charges for the 2nd shipment.
All shipping costs are calculated in real time in the shopping cart at time of checkout. You will always know your shipping costs when you place your order. We ship by both UPS and U.S. Postal Service. In the checkout, you will have the opportunity to try out the various shipping options available to determine the most economical choice prior to finalizing your order.
SHIPPING DISCOUNTS:
Orders of $500 or more will receive 50% off on UPS Ground Shipping.
Orders of $1,000 or more will receive FREE UPS Ground shipping.
These discounts are valid only on orders being shipped to addresses in the 48 continental states, and are not valid on orders being shipped to Hawaii, Alaska, or Canada. These discounts will automatically appear in your shopping cart once the appropriate order level has been reached.
DAMAGED SHIPMENTS: Over 99% of our shipments arrive to the customer safe and sound. However occasionally items in a shipment are damaged in transit. All merchandise is carefully inspected prior to shipping, and professionally packed using high strength corrugated boxes and appropriate fill materials. If you should receive damaged items, YOU MUST RETAIN ALL SHIPPING CARTONS AND PACKING MATERIALS AND CONTACT US IMMEDIATELY. This is necessary because when we file a damage claim with the shipper, sometimes they want to collect the merchandise and packaging for inspection. As soon as we are notified by the shipper whether or not they wish to inspect the package we will let you know. If so, they will make arrangements with you directly to pick up the package(s). As soon as the claim is accepted by the shipper (in most cases this is within 24-48 hours), we will ship out your replacement items.
CANADA SHIPMENTS: Canadian customers-please read this section before placing your order.
**SHIPPING METHOD**: We now ship to Canada via both UPS and the postal service. Extra charges may apply if your items are large in size (swords, etc). Insurance is included in the shipping amount. IMPORTANT: WHEN SHIPPING VIA THE POSTAL SERVICE, WE MAY BE ABLE TO SHIP YOUR ORDER FOR LESS THAN THE PRICE YOU RECEIVE AT CHECK OUT, IF YOUR ORDER WILL FIT INTO A FLAT RATE BOX. FOR EXAMPLE, 1-4 SMALL POCKET KNIVES WILL SHIP IN A SMALL FLAT RATE BOX FOR ONLY $13.95. WE HAVE ACCESS TO OTHER LARGER FLAT RATE BOXES AS WELL. IF WE ARE ABLE TO SHIP FOR LESS WE WILL ADJUST THE SHIPPING COSTS DOWNWARD BEFORE YOUR CREDIT CARD IS CHARGED.
**CUSTOMS & BROKERAGE FEES, ETC** Some of the items we sell may not be allowed into Canada. It is your responsibility to know the laws of your area before placing an order. We are not responsible for any items that do not clear or are seized by Canadian customs, and no refunds or allowances will be made. Of course, any import duties, etc. levied by Canada are payable by you at time of delivery and are your responsibility as well. Also, there is a U.P.S. brokerage fee which is collected by U.P.S. at time of delivery. This fee is for U.P.S. acting as the customs broker for your shipment. The minimum brokerage fee is $10.00, however it could be more depending on the value of the shipment. This applies to U.P.S. shipments only, there is no brokerage fee levied on postal shipments. Please contact us by telephone or email should you have any questions regarding this.
INTERNATIONAL SHIPMENTS (Outside U.S.A. & Canada): Customers in the U.S.A., its possessions and territiores, and Canada may order from the website and check out in the usual way. Customers in other countries must use this procedure:
PAYMENT METHODS:We accept Paypal and T/T wire transfers for international orders.
CREDIT CARDS ARE NOT ACCEPTED FOR ORDERS BEING SHIPPED OUTSIDE THE U.S.A. & CANADA.
-Email a list of the items and quantities you want to order, along with your shipping address and indicate whether you prefer to pay by Paypal or by wire transfer. If paying by Paypal, please include your Paypal address. We will then prepare your order. When your order is ready to ship, we will send you an invoice for Payment through Paypal, or if paying by wire transfer a pro forma invoice will be sent with wire transfer instructions. When the payment is received, your order will be shipped. If you just want a shipping estimate, please email list of items as above, and indicate that you only want a shipping estimate.
-Shipment of international orders is by Global Priority Mail. Express mail is also available at a higher shipping price, if you specifiy it. We can also ship to most international destinations via UPS.
-All customs duties are the responsibility of the customer. Also, customs regulations vary by country. Please make sure that the items you are ordering are legal to own in your country. We are not responsible for, and no refunds will be given, for items that do not clear your country's customs.
DROP SHIPPING
Drop shipping is available, whereby we will ship to your customers, using your information as the return address, so it will look to your customer as though the order is coming directly from you. No invoices or other identifying information will be included with these shipments. There is currently no extra charge for this service.
The procedure for placing a drop ship order is very simple:
-Place the order using your customer's information in the "Ship To" section at checkout, and your information in the "Bill To" section.
-In the comments box, just put "Drop Ship Order". We'll take care of the rest!
-The minimum order is $9.95, however we will accept drop ship orders for less than this amount. If you need to make a drop shipment of less than $9.95, then when you place the order, just order 2 (or however many of the item adds up to more than $9.95), then in the comments section when you note the drop shipment, also put "Only need 1 (or however many you want to ship) please delete the rest". We will change the order to the quantity you need to ship before the final charge is made to your credit card.
Please contact us should you have any other questions about our drop shipping program.
Refund, Returns and Cancellation Policies: We cannot offer both a return policy and sell at the low, low prices we offer. Since most shoppers are looking for the best price, ALL SALES ARE CONSIDERED FINAL AT THE TIME OF SHIPMENT. In the event of receipt of damaged or defective items, please notify us within 48 hours of delivery by email to sales@wildbillwholesale.com
For information on items damaged in transit, please see "Shipping Information" section for procedure to follow.
In the case of defective items or wrong items shipped, etc., any merchandise returned to us must be accompanied by a return authorization number. This number will be furnished to you at the time the return is authorized, and must be on the address label or prominently marked on the box. ANY MERCHANDISE RETURNED TO US WITHOUT A RA# WILL BE REFUSED AND RETURNED TO THE SHIPPER AT THEIR EXPENSE. Please note that defective items returned to us will be exchanged for another of the exact same item. We are unable to exchange defective items for different items, unless the item returned is no longer available.
SALES TAX: The following applies only to orders being shipped to and address in GA. Orders to all other states WILL NOT have sales tax added to them. If you are shipping to an address in Georgia (where we are headquartered), we are required to collect 7% Georgia sales tax. If you are purchasing for resale, and you have a valid sales tax # / resale permit, then you do not have to pay the sales tax, provided you furnish us a copy of your sales tax registration. If this is the case, please contact us to make arrangements to have the sales tax removed from your order.
FREQUENTLY ASKED QUESTIONS:
-WHEN WILL MY ORDER SHIP? For order status inquiries, please email us at sales@wildbillwholesale.com and you will receive a prompt reply. Be sure to put your order number in your inquiry so that we can locate it in our system, and put "order status" in your email title.
-DO YOU OFFER CATALOGS? We get a lot of requests for printed catalogs, but due to rapidly changing inventory we do not offer a printed catalog, as they would be obsolete before we got them back from the printer. All orders are taken from the web site only.
--IS THERE A MINIMUM ORDER? The minimum order from the site is only $9.95!!
-DO YOU SHIP COD? All orders are shipped prepaid only. We will offer you COD terms once you become an established customer. Please contact us for more information.
-WHAT IS THE MINIMUM AGE TO ORDER? Due to state laws, we do not sell to anyone under 18 years of age. New customers will have their first order shipped "ADULT SIGNATURE REQUIRED" in order to insure that products are not shipped to minors.
-IS THE ITEM I WANT TO ORDER LEGAL IN MY STATE OR CITY? While every item we sell is legal to own in our home state, some of the items that we sell are illegal to possess in certain states, so we will not ship any item to an area where we know it to be prohibited. We try to list the ownership restrictions if any, in the descriptions of each items. If you order a prohibited item, we will contact you by email to let you know and see what you want to do about the balance of your order. However, laws change frequently and there are literally hundreds of state and local jurisdictions throughout the U.S. all with varying laws. So ultimately, it is your responsibility, not ours, to determine if the items you want to order are legal to own in your location. If you are in doubt, check your local laws before ordering.
-CAN ORDERS BE PICKED UP INSTEAD OF SHIPPED? We no longer offer pick up service. All orders must be shipped.
RELEASE, ASSUMPTION OF RISK, WAIVER OF LIABILITY AND INDEMNITY AGREEMENT: By purchasing any item sold by wildbillwholesale.com, the buyer expressly warrants that he/she is in compliance with all applicable Federal, State, and Local laws and regulations regarding the purchase, ownership, and use of the item. It shall be the buyer's responsibility to comply with all Federal, State and Local laws governing the sale of any items listed, illustrated or sold. The buyer expressly agrees to indemnify and hold harmless wildbillwholesale.com for all claims resulting directly or indirectly from the purchase, ownership, or use of the item in violation of applicable Federal, State, and Local laws or regulations. Buyer further warrants that he/she is 18 years of age or older, and understands that some items sold by wildbillwholesale.com are dangerous if misused. Buyer expressly agrees to idemnify and hold harmless wildbillwholesale.com for injuries which may result from use of products sold by us.